Indoor Cycling Boston, MA·510 members · 16-bike room

# How Station 12 Spin runs 100% bike allocation with Vibefam Spot Maps

100%

Bike allocation at booking

68%

Recurring "my usual bike" retention

84%

Waitlist-promotion conversion

16-bike

Room mapped in Vibefam Spot Maps

Station 12 Spin is a 510-member indoor cycling studio in Boston, MA with a 16-bike room. Members care a lot about where they sit: front row, fan-side, middle row, away from the speaker. Before Vibefam Spot Maps, front-desk handled bike requests manually and members sometimes arrived early to negotiate a switch. Now members select their exact bike at booking. 68% of recurring members keep choosing the same bike week over week, and when a popular bike opens up on the waitlist, 84% claim it.

> Our regulars have favorite bikes. Bike 7, 8, and 12 are the most requested. Front row, fan-side, that is their spot. We enforce bike selection at booking so members do not come to the front desk to negotiate right before class. When a bike opens up on the waitlist, members get notified with the specific bike number, and we see 84% claim it. Bike 7 opened converts much better than a spot opened.
> Grace, Owner, Station 12 Spin

## Before Spot Maps, and after

### Before

- Front desk handled bike requests manually in the 10 minutes before class
- Members arrived early to negotiate switches, "can I get my usual bike?" constant
- Waitlist messages were generic ("a spot opened")
- Avoided bikes went unnoticed, equipment issues hidden

### After (with Spot Maps)

- Members select their bike at booking, zero front-desk negotiation
- 68% of recurring members keep their usual bike week over week
- "Bike 7 opened" waitlist messages convert at 84%
- Spot Maps utilization surfaces equipment issues (resistance knob, fan placement)

## Vibefam Spot Maps

Vibefam Spot Maps lets members reserve their exact spot at booking, with capacity tied to equipment count rather than floor space. Studios upload a floor plan once and Spot Maps handles assignments, auto-blocks under maintenance, and rolls spot selection forward for recurring members. Works for indoor cycling bikes, reformer Pilates beds, Megaformer machines for Lagree, HYROX stations, and any equipment-centric class format. Spot-level utilization feeds into the Vibe AI Business Dashboard for rotation and replacement decisions.

## Map your room to Vibefam Spot Maps

Book a 30-minute walkthrough with a Studio Success Manager. We will scope your floor plan, equipment count, and class formats, then set up Spot Maps for bikes, reformer beds, Megaformer machines, or any other equipment-centric workflow.