HYROX Gym Chicago, IL·1,200 members

# How Rainforge Fitness migrated 1,200 members off Mindbody in 2 days

1,200

Active members migrated

2 days

Migration window

20 → 5

Admin hours per week

$200-300

Monthly marketing-stack savings

Rainforge Fitness is a 1,200-member HYROX-affiliated gym in Chicago, IL running a hybrid model: HYROX-format classes, appointments, and 24/7 automated door access on bundle packages. After multi-year support failures on Mindbody, the operator consolidated to Vibefam. Vibefam Fast Migration moved the full member roster, packages, recurring memberships, and contact data in 2 days. Weekly admin time fell from 20 hours to 5. Marketing spend dropped $200-300 per month because Vibefam's native marketing suite replaced Mailchimp.

> Mindbody support never solved my issue. Every response took a week and came back as a templated reply. My workflow is appointments plus classes plus 24/7 door access on bundle packages, with members booking themselves. Mindbody could not handle it. Members complained they could not book and I could not get support to triage. With Vibefam, my Studio Success Manager actually understood my exact use case and made it work. I love them.
> 
> Harry, Founder, Rainforge Fitness

## Before Vibefam Fast Migration, and after

### Before (on Mindbody)

- Mindbody support: week-long delays, templated non-answers  
- Members could not reliably book under the appointments + classes + 24/7 door access workflow  
- Mindbody marketing suite was buggy, ran Mailchimp at $200-300/month extra  
- 20 hours per week of admin firefighting

### After (on Vibefam)

- Direct chat with a dedicated Studio Success Manager  
- One unified workflow handles classes, appointments, and 24/7 door access on bundle packages  
- Native Vibe AI Marketing & Retention Engine, no separate marketing stack  
- 5 hours per week of admin

## Vibefam Fast Migration

Vibefam Fast Migration is the dedicated migration program for gyms moving off Mindbody, Glofox, ClubReady, WellnessLiving, Wodify, or Zen Planner. Included in onboarding. A dedicated Studio Success Manager maps the existing data structure, runs the import covering member records, contact details, packages, and recurring memberships, and validates record-level parity before go-live. For Rainforge Fitness, the full 1,200-member roster, packages, and recurring memberships moved in 2 days.

## Plan your Vibefam Fast Migration

Book a 30-minute walkthrough with a Studio Success Manager. We will scope your existing data, plan your migration window, and have your studio live in days, not weeks.