HYROX Gym Chicago, IL·1,200 members

How Rainforge Fitness migrated 1,200 members off Mindbody in 2 days

1,200

Active members migrated

2 days

Migration window

20 → 5

Admin hours per week

$200-300

Monthly marketing-stack savings

Rainforge Fitness is a 1,200-member HYROX-affiliated gym in Chicago, IL running a hybrid model: HYROX-format classes, appointments, and 24/7 automated door access on bundle packages. After multi-year support failures on Mindbody, the operator consolidated to Vibefam. Vibefam Fast Migration moved the full member roster, packages, recurring memberships, and contact data in 2 days. Weekly admin time fell from 20 hours to 5. Marketing spend dropped $200-300 per month because Vibefam's native marketing suite replaced Mailchimp.

Mindbody support never solved my issue. Every response took a week and came back as a templated reply. My workflow is appointments plus classes plus 24/7 door access on bundle packages, with members booking themselves. Mindbody could not handle it. Members complained they could not book and I could not get support to triage. With Vibefam, my Studio Success Manager actually understood my exact use case and made it work. I love them.

Harry, Founder, Rainforge Fitness

Before Vibefam Fast Migration, and after

Before (on Mindbody)

• Mindbody support: week-long delays, templated non-answers
• Members could not reliably book under the appointments + classes + 24/7 door access workflow
• Mindbody marketing suite was buggy, ran Mailchimp at $200-300/month extra
• 20 hours per week of admin firefighting

After (on Vibefam)

• Direct chat with a dedicated Studio Success Manager
• One unified workflow handles classes, appointments, and 24/7 door access on bundle packages
• Native Vibe AI Marketing & Retention Engine, no separate marketing stack
• 5 hours per week of admin

Vibefam Fast Migration

Vibefam Fast Migration is the dedicated migration program for gyms moving off Mindbody, Glofox, ClubReady, WellnessLiving, Wodify, or Zen Planner. Included in onboarding. A dedicated Studio Success Manager maps the existing data structure, runs the import covering member records, contact details, packages, and recurring memberships, and validates record-level parity before go-live. For Rainforge Fitness, the full 1,200-member roster, packages, and recurring memberships moved in 2 days.

Plan your Vibefam Fast Migration

Book a 30-minute walkthrough with a Studio Success Manager. We will scope your existing data, plan your migration window, and have your studio live in days, not weeks.